Delivery:

UK Mainland Delivery Only

All orders received before 12 noon are normally dispatched within two to five working days. There is no additional delivery charge and you can buy online with confidence, using PayPal.

McCallums hampers are made to order to ensure they contain only the freshest ingredients. Please be aware that it may take up to 10 working days to deliver your purchase during our busiest periods, particularly November and December.

Returns Policy:

No goods will be dispatched until they are paid for in full.

Please inform McCallums and the courier as soon as possible, if you receive damaged goods. This does not affect your statuary rights as a consumer.

Damaged or faulty goods must be returned to McCallums. We will give all complaints our undivided attention and they will be investigated with the courier involved. All complaints must be brought to our attention in writing.

It is our policy to ensure that all our goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold.

It is our policy that we do not exchange food, beverages unless damaged.

Whilst every effort is made to supply all items listed on this Website, there are instances where this may not be possible. In these cases we shall substitute a similar item to the same, or greater value, and where reasonable we shall contact you to discuss any supply problems. You are within your rights to decline any substitutes offered.

McCallums reserve the right to withdraw or replace products. We aim to ensure that the prices shown on our Website are correct, in the event an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.

None of these policies affect your statutory rights